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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yuniel Alfonso

Yuniel Alfonso

March 21, 2025

5  out of  5
rating by Yuniel Alfonso
"Muy buena atención 👏 gracias muy profesional 👍 lo recomiendo 👍 👌"
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Glenn Haffner

March 18, 2025

5  out of  5
rating by Glenn Haffner
"I have renters insurance and car insurance with Leslie and her staff has been very helpful with my coverage giving me the best rates over all the others. I am currently buying a new car and was really surprised at having great coverage at the lowest monthly cost compared to friends that I have asked about and other insurances I have looked at. I highly recommend that you get a quote from Leslie and compare it with what you are looking at for insurance coverage. I appreciate everything they have been doing for me."
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Ollie The Bruce

March 14, 2025

5  out of  5
rating by Ollie The Bruce
"Wonderful experience. Bought a new Jeep and State Farm was there."
We responded:
"Hello, thank you for your feedback! We're so glad to hear that you had a positive insurance experience! - Leslie "
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kiera hardman

March 10, 2025

5  out of  5
rating by kiera hardman
"So incredibly helpful and understanding to my situation. I never felt unsure or confused on any of the paperwork. I am so grateful that I was able to have them help me through this process!!"
We responded:
"Kiera, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Leslie"
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Yvonne Merideth

March 5, 2025

5  out of  5
rating by Yvonne Merideth
"Very friendly staff"
We responded:
"Yvonne, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Leslie"
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Dee Kennedy

March 3, 2025

5  out of  5
rating by Dee Kennedy
"I've had a wonderful experience changing to Leslie Gilley insurance agency. I got great rates with the most personal service from Elizabeth I could have asked for. I wasn't ready to change when she first contacted me and I told her so. She respected that and did not contact me again until months later when I told her I'd be ready. At that time she did everything I asked and more. It's like when I first started out and could call my agent and get things done in a day. I do that there. I love that. No calling an 800 number and leaving messages. I get a real person and a real response right then."
We responded:
"Dee, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Leslie"
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Roberto Rodriguez Aldana

January 20, 2025

5  out of  5
rating by Roberto Rodriguez Aldana
"Muy profesionales gracias"
We responded:
"Hola, Conozca a mi equipo y siempre estaré aquí para brindarle el apoyo que necesita. Gracias por compartir con nosotros. - Leslie"
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Joe Thompson

January 20, 2025

5  out of  5
rating by Joe Thompson
"Fast and friendly service!!!"
We responded:
"Joe, the loyalty you have to our agency is greatly appreciated! Thank you for your business. - Leslie"
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Patricia Martin

January 14, 2025

5  out of  5
rating by Patricia Martin
"Great understanding and customer service"
We responded:
"Patricia, thank you for your feedback! We're so glad to hear you had a positive experience with our team and that they provided you with excellent customer service. If you need anything else, don't hesitate to reach out! - Leslie"
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Melina Persson

January 14, 2025

5  out of  5
rating by Melina Persson
"I had an amazing experience with Leslie Gilley State Farm!Their team was professional, knowledgeable, and incredibly responsive. They helped me find the perfect policy that fits my needs and budget. The process was quick and hassle-free, and they explained everything in detail, so I felt confident in my choice. I highly recommend them to anyone looking for reliable car insurance with excellent customer service!"
We responded:
"Melina, thank you so much for the kind words! I’m so glad I could help you find the right policy and make the process as smooth as possible. It’s always my goal to provide clear, detailed explanations and ensure you feel confident with your decision. I really appreciate your recommendation and am here for you anytime you need assistance! - Leslie"
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litzander Velázquez

January 13, 2025

5  out of  5
rating by litzander Velázquez
"Muy buen servicio ,felicidades a este equipo de trabajo 👏"
We responded:
"Litzander, thank you so much for taking the time to leave a positive review! We are here if you need anything else! - Leslie"
Profile photo of LAUDIMAR AVILA DIAZ AVILA DIAZ

LAUDIMAR AVILA DIAZ AVILA DIAZ

January 10, 2025

5  out of  5
rating by LAUDIMAR AVILA DIAZ AVILA DIAZ
"Me as gustado la ayuda q me an brindado muchas gracias x el servicio muy bueno"
We responded:
"Laudimar, we appreciate the kind words and 5-star review! - Leslie "
Profile photo of Daniel Enrique Ojeda

Daniel Enrique Ojeda

January 9, 2025

5  out of  5
rating by Daniel Enrique Ojeda
"Excelente servicio."
We responded:
"Daniel, that's exactly what we strive for! Thank you for taking the time to leave us a five star review! - Leslie"
Profile photo of Rolando Echavarria

Rolando Echavarria

January 6, 2025

5  out of  5
rating by Rolando Echavarria
"Buena"
We responded:
"Rolando, thank you for the five stars! - Leslie"
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Brent Sines

December 31, 2024

5  out of  5
rating by Brent Sines
"Outstanding staff, friendly and professional"
We responded:
"Brent, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Leslie"
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Harold Oliva

November 19, 2024

5  out of  5
rating by Harold Oliva
"Muy buen servicio. Gracias"
We responded:
"Harold, thank you for the kind words and for taking the time to leave a five star review! - Leslie"
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anthony bishop

November 18, 2024

5  out of  5
rating by anthony bishop
"Always a great help never disappointed doing business with them"
We responded:
"Anthony, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Leslie"
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Olga Lien Long

November 14, 2024

5  out of  5
rating by Olga Lien Long
"Encantada con la ayuda que me brindaron, super recomendadas"
We responded:
"Olga, todos nuestros clientes merecen una experiencia de primer nivel. Estoy más que feliz de ver estos comentarios positivos. - Leslie "
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carol fish

October 9, 2024

5  out of  5
rating by carol fish
"Very easy to work with. Answers phone and questions promptly. We moved 2 hours away and stayed with this office because everyone is so courteous."
We responded:
"Carol, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! We appreciate you and your business. - Leslie"
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Sherry Jones

October 8, 2024

5  out of  5
rating by Sherry Jones
"Elizabeth has been the kindest and sweetest person I've dealt with in auto insurance!!! Thank you !!! And I'm sure everyone in this office are as well. I'm glad I found them!!!"
We responded:
"Sherry, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Leslie"
Profile photo of Eliecer Arencibia Palacio

Eliecer Arencibia Palacio

September 21, 2024

5  out of  5
rating by Eliecer Arencibia Palacio
"Este es el mejor seguro para latinos que existe en este país, tiene muchas ventajas y precios asequibles. Yo en lo personal estoy muy satisfecho y pretendo estar mucho tiempo en el"
We responded:
"Hola, ¡apreciamos que hayas hecho el cambio! ¡Sé que nuestro equipo es la opción perfecta para usted y sus necesidades de seguro! Gracias por compartir. - Leslie"
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yu Loz val

September 18, 2024

5  out of  5
rating by yu Loz val
"Súper lo recomiendo la respuesta es rápida y precisa"
We responded:
"Hola, el tiempo que pasas con nosotros siempre es un placer para mi equipo y para mí. Sepa que siempre estaremos a una llamada de distancia cuando lo necesite. - Leslie"
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D Dorian

September 13, 2024

5  out of  5
rating by D Dorian
"Everyone at this business is helpful, friendly and prompt. Happy to have caring people for our insurance needs."
We responded:
"D, thank you so much for taking the time to share such positive feedback with us! We appreciate you and your business. - Leslie"
Profile photo of Tabitha Jolly

Tabitha Jolly

September 12, 2024

5  out of  5
rating by Tabitha Jolly
"Elizabeth helped me out so much for getting the right insurance for my vehicles! Very patient and understanding. Couldn’t be happier with my experience!"
We responded:
"Tabitha, we appreciate you and your kind feedback about Elizabeth! We are always more than happy to help! - Leslie"
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ransel alfonso

September 11, 2024

5  out of  5
rating by ransel alfonso
"The best place to get your insurance in all Louisville. The girls are very friendly and always willing to help. thanks for your help"
We responded:
"Ransel, thank you for taking the time to share such positive feedback with us! My team and I are always here to serve you and your insurance needs. - Leslie"