State Farm® Insurance Agent Leslie Gilley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brinny Stephens
November 25, 2025
5
out of
5
rating by Brinny Stephens
"Great company with staff members who care!"
Brent Sines
November 20, 2025
5
out of
5
rating by Brent Sines
"Outstanding staff, friendly and professional"
We responded:
"Brent, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Leslie"
Samantha Drury
November 13, 2025
5
out of
5
rating by Samantha Drury
"I have been a customer at Leslie Gilley for little over 6 years now and I’ve never had any issues. They are super friendly and helpful!"
We responded:
"Samantha, thank you so much for taking the time to share this! Your continued support with our State Farm Agency means so much to us. If you need anything at all, we are always here to help! Call us anytime. - Leslie"
Sydney Jetter
November 5, 2025
5
out of
5
rating by Sydney Jetter
"I first got State Farm when I was 19 and they always go the extra mile to help me afford my policy. Recently I purchased a new vehicle, and was kind of stressed about getting it covered, but Nicole was very patient and helped me. She worked with my crazy schedule to get everything set up being patient as I had to call her on my short work breaks. She also helped me get a discount since my husband also has State Farm. I really appreciate it Nicole! Your help has really affected my life in a wonderful way!"
We responded:
"Sydney, Thank you for taking the time to share your experience with our office. We appreciate your business! - Leslie"
Lou Cohn
November 3, 2025
5
out of
5
rating by Lou Cohn
"Leslie's operation is first rate. We've used State Farm for decades and I have to say she is the best, kindest and most responsive agent we have ever used. A special shout out to Deanna Comstock in her office, who perfectly solved a complicated car insurance issue we had today."
We responded:
"Lou, Thank you so much for your kind words and loyalty over the decades! We’re thrilled to hear Leslie’s outstanding service has made such a positive impact, and we’ll be sure to pass along your special shout out to Deanna for solving your car insurance issue so perfectly. We truly appreciate your trust and look forward to continuing to serve you! - Leslie"
Melody
October 30, 2025
5
out of
5
rating by Melody
"State farm will Always have your back that's what I tell everyone!!! I love the customer service and everything else about state farm!!! Keep up the GREAT work"
We responded:
"Melody, thank you for providing us with a great rating! We appreciate your support! - Leslie"
Oni Houston
October 28, 2025
5
out of
5
rating by Oni Houston
"A meeting with a representative from my auto insurance company was awesome. He was very helpful and answered any questions that I had."
We responded:
"Oni, thank you so much for taking the time to share this with us! We are so happy to hear this. My team and I are always here to answer any questions you have! - Leslie"
Charity Cook
October 16, 2025
5
out of
5
rating by Charity Cook
"Nice people , easy to talk Too ."
We responded:
"Charity, thank you for sharing this positive review! We are always here to help. - Leslie"
Chelsea LeVeck
October 15, 2025
5
out of
5
rating by Chelsea LeVeck
"Very professional and helpful. I call frequently and make sure I’m getting the best product I can for what I’m spending and they always come through/ thank you!!!!"
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! We appreciate you. - Leslie"
FreedomFocus Flow
October 13, 2025
5
out of
5
rating by FreedomFocus Flow
"Leslie is very professional, prompt with responses, knowledgeable , easy to understand, and friendly. She’s quick to sort out issues while maintaining a good attitude and good at following up which is excellent for busy people like me. I truly appreciate her expertise and follow through."
We responded:
"Thank you so much for leaving such a kind review! Reading this made my day. It is truly my pleasure working with you, and I will continue to work hard for your business each day! My team and I are always here to help. We appreciate you! - Leslie"
Anna Carey
October 8, 2025
5
out of
5
rating by Anna Carey
"They were very accommodating to my needs and helped me for what I needed"
We responded:
"Anna, thank you for taking the time to share this with us! Your experience is exactly what we strive for. We appreciate you and your support! - Leslie"
Corey Cap
October 4, 2025
5
out of
5
rating by Corey Cap
"Amazing and fast responsive friendly team. Been with them since 2018"
We responded:
"Corey, thank you so much for the positive review! We are so happy that you are part of our State Farm family. - Leslie"
Andy Satterly
September 24, 2025
1
out of
5
rating by Andy Satterly
"2hen they called to make sure that I was canceling, and i asked how much of a refund I was getting, the lady hung up on me. I called back and she acted like they were having phone and internet problems. Will never use them again."
We responded:
"Andy, you’re right—we did call to confirm whether you wanted to cancel all three policies, not just the two you initially requested. That’s because we want to make sure everything is handled correctly, including your full refund for all three policies. The refund is handled directly by State Farm, who calculates the amount based on your last payment and the number of days you were insured. In our follow-up email, we explained that State Farm was experiencing system issues at the time, which caused the phone problems you encountered. I’ve included that email (from 9/24 at 3:28PM) below in case you didn’t read it before leaving your 1-star review: "Hey Andy, I apologize for the phone call issues earlier—we are having technical problems with our State Farm system, which also affect our phones. I have submitted the cancellation request for both of your autos and your renter's policy with the effective date of xx/xx/xxxx; I also cancelled your auto draft payment. We’re sorry to see you go but understand that with this economy every penny saved counts. We hope you’ll consider giving us the opportunity in the future to requote your insurance. Enjoy this rainy weather!" We appreciate your business over the past nearly three years. If you have any other questions or need further assistance, please don’t hesitate to reach out!"
Jay Cox
September 12, 2025
5
out of
5
rating by Jay Cox
"Team has been easy to work with"
We responded:
"Thank you so much for your kind words, Jay! My team and I are always here! - Leslie"
Aryka Williams
August 22, 2025
5
out of
5
rating by Aryka Williams
"Very Quick & Helpful."
We responded:
"Thank you so much for the kind words, Aryka! My team and I appreciate you. - Leslie"
Daynet Corvea
August 20, 2025
5
out of
5
rating by Daynet Corvea
"Una atención súper especial y muy amable te atienden y te ayudan en lo que necesites lo recomiendo muchísimo"
We responded:
"Daynet, ¡Muchas gracias por tus amables palabras! Mi equipo y yo siempre estamos aquí para ayudarte. - Leslie"
Albert
August 12, 2025
5
out of
5
rating by Albert
"Muy agradecido y complacido con su servicios"
We responded:
"Gracias!! "
Kayley Kinnaird
August 12, 2025
5
out of
5
rating by Kayley Kinnaird
"Lovely people who seem to want to give you the best opportunities they can"
We responded:
"We sure do! Thanks for letting us help with your car insurance. We appreciate the great review"
dayanis pena
August 4, 2025
5
out of
5
rating by dayanis pena
"Grateful and satisfied with their help and treatment, I am willing to recommend them 100% for any need and insurance coverage."
We responded:
"Dayanis, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Leslie"
Michelle Morrow
July 30, 2025
5
out of
5
rating by Michelle Morrow
"I had issues with paying my bill online. Vanessa was a big help and had patience with me. The site said I paid, but I didn’t push anything. Vanessa checked and sent me a copy of my receipt for my records. Anytime I have questions are concerns I have not problem asking anyone in that office."
We responded:
"Michelle, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Leslie"
John Stam
July 28, 2025
5
out of
5
rating by John Stam
"All of the staff have just been outstanding. Been with them for 6 years and never have had a bad experience…. Quick to get you quotes and no matter what always there when you need them."
We responded:
"John, Thank you so much for sharing your experience with our team of insurance professionals. We are here for you whenever you need us! Appreciate you! - Leslie "
O A
July 22, 2025
5
out of
5
rating by O A
"Very nice and fast easy to work with! helped me setup my policy and quote! fits right in my price range thanks so much!"
We responded:
"Thank you for your kind feedback! We’re glad to hear the process was quick and easy and that we could find a policy that fits your budget. Thanks for trusting us, we’re always here to help! - Leslie"
Eric Drake
July 2, 2025
5
out of
5
rating by Eric Drake
"Deanna was very quick to respond to what I needed and got the information sent to me in seconds. This is the kind of service I get every time I call Leslie's office. A big thanks to everyone!"
We responded:
"Eric, thank you for sharing your experience with our agency! - Leslie "
Patricia Cowles
June 30, 2025
5
out of
5
rating by Patricia Cowles
"All staff have been very friendly and helpful when I've had to contact them for anything."
We responded:
"Patricia, thank you so much for the kind words! I'm so glad our team has been able to give you such a great experience with our State Farm Agency. We appreciate you! - Leslie"
Jason
June 26, 2025
5
out of
5
rating by Jason
"Leslie Gilley's office has really set the bar! The agents I spoke to were very quick to help. The quick response to every question and concern I had, Donnie was on it! Great rates and coverage are good, but the help you get from great Agents are just as good, if not better! Always happy to swap stories makes it feel more like a family than just an Agency. Glad I switched to this Agency. Best experience I've had!"
We responded:
"Jason, thank you so much for leaving such a positive review! I'm so grateful for our customers who share feedback with us. Your experience with our State Farm Agency is exactly what we strive for. We appreciate your business! Thank you. - Leslie"