Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of carol fish

carol fish

October 9, 2024

5  out of  5
rating by carol fish
"Very easy to work with. Answers phone and questions promptly. We moved 2 hours away and stayed with this office because everyone is so courteous."
We responded:
"Carol, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! We appreciate you and your business. - Leslie"
Profile photo of Sherry Jones

Sherry Jones

October 8, 2024

5  out of  5
rating by Sherry Jones
"Elizabeth has been the kindest and sweetest person I've dealt with in auto insurance!!! Thank you !!! And I'm sure everyone in this office are as well. I'm glad I found them!!!"
We responded:
"Sherry, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Leslie"
Profile photo of Eliecer Arencibia Palacio

Eliecer Arencibia Palacio

September 21, 2024

5  out of  5
rating by Eliecer Arencibia Palacio
"Este es el mejor seguro para latinos que existe en este país, tiene muchas ventajas y precios asequibles. Yo en lo personal estoy muy satisfecho y pretendo estar mucho tiempo en el"
We responded:
"Hola, ¡apreciamos que hayas hecho el cambio! ¡Sé que nuestro equipo es la opción perfecta para usted y sus necesidades de seguro! Gracias por compartir. - Leslie"
Profile photo of yu Loz val

yu Loz val

September 18, 2024

5  out of  5
rating by yu Loz val
"Súper lo recomiendo la respuesta es rápida y precisa"
We responded:
"Hola, el tiempo que pasas con nosotros siempre es un placer para mi equipo y para mí. Sepa que siempre estaremos a una llamada de distancia cuando lo necesite. - Leslie"
Profile photo of D Dorian

D Dorian

September 13, 2024

5  out of  5
rating by D Dorian
"Everyone at this business is helpful, friendly and prompt. Happy to have caring people for our insurance needs."
We responded:
"D, thank you so much for taking the time to share such positive feedback with us! We appreciate you and your business. - Leslie"
Profile photo of Tabitha Jolly

Tabitha Jolly

September 12, 2024

5  out of  5
rating by Tabitha Jolly
"Elizabeth helped me out so much for getting the right insurance for my vehicles! Very patient and understanding. Couldn’t be happier with my experience!"
We responded:
"Tabitha, we appreciate you and your kind feedback about Elizabeth! We are always more than happy to help! - Leslie"
Profile photo of ransel alfonso

ransel alfonso

September 11, 2024

5  out of  5
rating by ransel alfonso
"The best place to get your insurance in all Louisville. The girls are very friendly and always willing to help. thanks for your help"
We responded:
"Ransel, thank you for taking the time to share such positive feedback with us! My team and I are always here to serve you and your insurance needs. - Leslie"
Profile photo of Mary Clift

Mary Clift

August 16, 2024

5  out of  5
rating by Mary Clift
"They are always nice and understanding! I love this company! Bes insurance ever!"
We responded:
"Mary, we are always here to help! We take great pride in our dedicated team who goes above and beyond to ensure that every customer receives the highest level of service. - Leslie "
Profile photo of Lucinda Ritter

Lucinda Ritter

July 19, 2024

5  out of  5
rating by Lucinda Ritter
"Everyone in Leslie Gilley’s office has been really helpful and supportive."
We responded:
"Lucinda, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! - Leslie "
Profile photo of Jackie Allgeier

Jackie Allgeier

July 18, 2024

5  out of  5
rating by Jackie Allgeier
"Terrific service!"
We responded:
"Jackie, I look forward to maintaining a great relationship with you as your business and feedback is important to my team and I. Thank you! - Leslie "
Profile photo of Kendall Rogers

Kendall Rogers

July 18, 2024

5  out of  5
rating by Kendall Rogers
"Excellent customer service, very helpful."
We responded:
"Kendall, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - Leslie "
Profile photo of Trevor Cissell

Trevor Cissell

July 18, 2024

5  out of  5
rating by Trevor Cissell
"Customer service here is excellent!"
We responded:
"Trevor, we appreciate you and the time you have taken to share this kind feedback with us! Call us anytime. - Leslie"
Profile photo of Eleanor Fugate

Eleanor Fugate

July 18, 2024

5  out of  5
rating by Eleanor Fugate
"Great company and amazing staff!"
We responded:
"Eleanor, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Leslie "
Profile photo of Anne Rademaker

Anne Rademaker

July 18, 2024

5  out of  5
rating by Anne Rademaker
"Great place! Kimmy is super helpful and always willing to assist."
We responded:
"Anne, we are happy that Kimmy was able to assist you with your insurance needs! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Leslie "
Profile photo of Keith Seymour

Keith Seymour

July 17, 2024

5  out of  5
rating by Keith Seymour
"Leslie and her staff have been great to work with. Very personable and professional, I highly recommend them."
We responded:
"Keith, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Leslie "
Profile photo of Ruby Huddleston

Ruby Huddleston

July 12, 2024

5  out of  5
rating by Ruby Huddleston
"This is a great, very friendly people. I called they answered everything I ask very helpful. Now I can make my mind up at what I want to do. I would recommend this State Farm to anyone."
We responded:
"Ruby, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Leslie"
Profile photo of whitney wasserzug

whitney wasserzug

July 11, 2024

5  out of  5
rating by whitney wasserzug
"Lesley Gilley’s State Farm office is absolutely amazing! I have always had terrible experiences with insurance agencies previously but feel like I am truly in great hands now. The customer service is outstanding and the bonus was they were the lowest quote I received when I was hunting."
We responded:
"Whitney, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Leslie"
Profile photo of T_Rex Tha_Savag3

T_Rex Tha_Savag3

July 9, 2024

5  out of  5
rating by T_Rex Tha_Savag3
"The whole office is very understanding and helpful always found a way to go above and beyond to help in any situation that you could find yourself in"
We responded:
"Hello, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Leslie "
Profile photo of Kirsten Rosell

Kirsten Rosell

June 30, 2024

5  out of  5
rating by Kirsten Rosell
"Has been great insurance for us for what we pay and we recently got a new car was able to sign into the website on a weekend and have insurance on it the very same day. Definitely recommend!"
We responded:
"Kirsten, your recommendation has given my team and I so much joy. That is one of the highest compliments that we receive. Thank you! - Leslie"
Profile photo of Halid Ibrahimovic

Halid Ibrahimovic

June 28, 2024

5  out of  5
rating by Halid Ibrahimovic
"Five stars for Leslie Gilley State Farm agency. Super professional and easy to work with in person, via email, phone, or text. Highly recommend to visit and get your next quote here."
We responded:
"Halid, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Leslie"
Profile photo of TeTe S

TeTe S

June 28, 2024

5  out of  5
rating by TeTe S
"Great staff. Very understanding amd helpful❤️"
We responded:
"TeTe, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Leslie"
Profile photo of Michelle Woodrum

Michelle Woodrum

June 28, 2024

5  out of  5
rating by Michelle Woodrum
"Leslie is a very nice lady and the group of people she has working with her are very nice,I have never had a problem with anyone or anything,they are very fast as getting things done when I call them. All in all very,very good insurance agency."
We responded:
"Michelle, we will always look forward to assisting you in your time of need. The importance of keeping our customers satisfied with their insurance needs will be a priority at our State Farm Agency for a lifetime. - Leslie"
Profile photo of Rosalie Wells

Rosalie Wells

June 27, 2024

5  out of  5
rating by Rosalie Wells
"The all around service from Leslie Gilleys office is outstanding. The entire staff is knowledgeable and courteous no matter what your needs are. I highly recommend them. I've been a customer for over 10yrs."
We responded:
"Rosalie, serving our customers with the utmost time and attention is a number one priority at our State Farm Agency. We appreciate you! - Leslie"
Profile photo of Fernando Cruz

Fernando Cruz

June 26, 2024

5  out of  5
rating by Fernando Cruz
"They’re amazing, I’m really happy to be with this family"
We responded:
"Fernando, the enjoyment we have in assisting those in need is indescribable. Thank you for giving us the opportunity each day to serve you. - Leslie"
Profile photo of Josh Braden

Josh Braden

June 25, 2024

5  out of  5
rating by Josh Braden
"Been with you guys for along time and you’ve always been great for me and my family"
We responded:
"Josh, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Leslie"