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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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landy saavedra

December 18, 2025

5  out of  5
rating by landy saavedra
"Entire staff is super professional and very helpful. I have been a proud costumer for almost 20 years."
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Faye White

December 18, 2025

5  out of  5
rating by Faye White
"Great communication! Lowered my rate and helped me resolve my claim issues. A great hands on agent, straightforward and patient."
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Ileana Lubian

December 17, 2025

5  out of  5
rating by Ileana Lubian
"Muy amable muy profesional muy segura de su respuesta y rapidez en el trabajo felicidades"
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Kevin Barnes

December 17, 2025

5  out of  5
rating by Kevin Barnes
"Thankfully we haven't had to submit a claim, but Leslie and her team are alway on top of keeping us updated on anything that affects our accounts. The often find us ways to save money without us even inquiring. They are a great team to have on our side."
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Tammy Stewart

December 15, 2025

5  out of  5
rating by Tammy Stewart
"Needed road side assistance they were very helpful. Love my agent"
We responded:
"Tammy, thank you so much for sharing your positive experience with us! We appreciate you and we are always here to help! - Leslie"
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Jon Major

December 12, 2025

5  out of  5
rating by Jon Major
"Leslie’s team has always been amazing! We have been with them several years now and every single interaction is great! I certainly recommend giving them a try when quoting new insurance- you won’t find better customer service!"
We responded:
"Jon, thank you so much for your kind words! Our goal is to always leave you with a satisfying experience. My team and I appreciate you and your business more than you! If you need anything at all, please don't hesitate to reach out! - Leslie"
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Yunier Campos

December 10, 2025

5  out of  5
rating by Yunier Campos
"Gracias muy buen servicio State Farm"
We responded:
"Yunier, ¡Muchas gracias! Siempre estamos aquí para ayudarte. - Leslie"
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Theresa Myers

December 10, 2025

5  out of  5
rating by Theresa Myers
"My experience today, with our local State Farm agent Wesley Kane Was Top notch! Thank you so very much for your great customer service it earned you four stars. Thanks."
We responded:
"Theresa, continuing a relationship with our customers is what we look forward to after we have assisted you with your current insurance matters! - Leslie"
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Tyler Burns

December 10, 2025

5  out of  5
rating by Tyler Burns
"I have been a longtime customer. They are always very attentive and efficient. I always get a great rate compared to other companies. I’m very happy with my service."
We responded:
"Tyler, thank you so much for your kind words! My team and I are always here to help. We are so grateful that you are part of our State Farm family and we look forward to serving your insurance needs for years to come! - Leslie"
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Susie Sutherland

December 10, 2025

5  out of  5
rating by Susie Sutherland
"Customer service and pricing is great. Thank you State farm"
We responded:
"Susie, thank you for taking the time so share this! It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! - Leslie"
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Ashley Parrish

December 8, 2025

5  out of  5
rating by Ashley Parrish
"I just recently had to switch the car I was having insured. I did it in the app with no issue. The office did call to make sure everything I needed was taken care of. So far would totally recommend this office and staff as they have been super kind, very responsive and addressed all my needs."
We responded:
"Ashley, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! We look forward to continue working with you! Thank you. - Leslie"
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Brinny Stephens

November 25, 2025

5  out of  5
rating by Brinny Stephens
"Great company with staff members who care!"
We responded:
"Brinny, thank you so much for your kind words about my team and I! We will always be here to help. We appreciate your support! - Leslie"
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Brent Sines

November 20, 2025

5  out of  5
rating by Brent Sines
"Outstanding staff, friendly and professional"
We responded:
"Brent, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Leslie"
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Samantha Drury

November 13, 2025

5  out of  5
rating by Samantha Drury
"I have been a customer at Leslie Gilley for little over 6 years now and I’ve never had any issues. They are super friendly and helpful!"
We responded:
"Samantha, thank you so much for taking the time to share this! Your continued support with our State Farm Agency means so much to us. If you need anything at all, we are always here to help! Call us anytime. - Leslie"
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Sydney Jetter

November 5, 2025

5  out of  5
rating by Sydney Jetter
"I first got State Farm when I was 19 and they always go the extra mile to help me afford my policy. Recently I purchased a new vehicle, and was kind of stressed about getting it covered, but Nicole was very patient and helped me. She worked with my crazy schedule to get everything set up being patient as I had to call her on my short work breaks. She also helped me get a discount since my husband also has State Farm. I really appreciate it Nicole! Your help has really affected my life in a wonderful way!"
We responded:
"Sydney, Thank you for taking the time to share your experience with our office. We appreciate your business! - Leslie"
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Lou Cohn

November 3, 2025

5  out of  5
rating by Lou Cohn
"Leslie's operation is first rate. We've used State Farm for decades and I have to say she is the best, kindest and most responsive agent we have ever used. A special shout out to Deanna Comstock in her office, who perfectly solved a complicated car insurance issue we had today."
We responded:
"Lou, Thank you so much for your kind words and loyalty over the decades! We’re thrilled to hear Leslie’s outstanding service has made such a positive impact, and we’ll be sure to pass along your special shout out to Deanna for solving your car insurance issue so perfectly. We truly appreciate your trust and look forward to continuing to serve you! - Leslie"
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Melody

October 30, 2025

5  out of  5
rating by Melody
"State farm will Always have your back that's what I tell everyone!!! I love the customer service and everything else about state farm!!! Keep up the GREAT work"
We responded:
"Melody, thank you for providing us with a great rating! We appreciate your support! - Leslie"
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Oni Houston

October 28, 2025

5  out of  5
rating by Oni Houston
"A meeting with a representative from my auto insurance company was awesome. He was very helpful and answered any questions that I had."
We responded:
"Oni, thank you so much for taking the time to share this with us! We are so happy to hear this. My team and I are always here to answer any questions you have! - Leslie"
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Charity Cook

October 16, 2025

5  out of  5
rating by Charity Cook
"Nice people , easy to talk Too ."
We responded:
"Charity, thank you for sharing this positive review! We are always here to help. - Leslie"
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Chelsea LeVeck

October 15, 2025

5  out of  5
rating by Chelsea LeVeck
"Very professional and helpful. I call frequently and make sure I’m getting the best product I can for what I’m spending and they always come through/ thank you!!!!"
We responded:
"Our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! We appreciate you. - Leslie"
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FreedomFocus Flow

October 13, 2025

5  out of  5
rating by FreedomFocus Flow
"Leslie is very professional, prompt with responses, knowledgeable , easy to understand, and friendly. She’s quick to sort out issues while maintaining a good attitude and good at following up which is excellent for busy people like me. I truly appreciate her expertise and follow through."
We responded:
"Thank you so much for leaving such a kind review! Reading this made my day. It is truly my pleasure working with you, and I will continue to work hard for your business each day! My team and I are always here to help. We appreciate you! - Leslie"
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Anna Carey

October 8, 2025

5  out of  5
rating by Anna Carey
"They were very accommodating to my needs and helped me for what I needed"
We responded:
"Anna, thank you for taking the time to share this with us! Your experience is exactly what we strive for. We appreciate you and your support! - Leslie"
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Corey Cap

October 4, 2025

5  out of  5
rating by Corey Cap
"Amazing and fast responsive friendly team. Been with them since 2018"
We responded:
"Corey, thank you so much for the positive review! We are so happy that you are part of our State Farm family. - Leslie"
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Andy Satterly

September 24, 2025

1  out of  5
rating by Andy Satterly
"2hen they called to make sure that I was canceling, and i asked how much of a refund I was getting, the lady hung up on me. I called back and she acted like they were having phone and internet problems. Will never use them again."
We responded:
"Andy, you’re right—we did call to confirm whether you wanted to cancel all three policies, not just the two you initially requested. That’s because we want to make sure everything is handled correctly, including your full refund for all three policies. The refund is handled directly by State Farm, who calculates the amount based on your last payment and the number of days you were insured. In our follow-up email, we explained that State Farm was experiencing system issues at the time, which caused the phone problems you encountered. I’ve included that email (from 9/24 at 3:28PM) below in case you didn’t read it before leaving your 1-star review: "Hey Andy, I apologize for the phone call issues earlier—we are having technical problems with our State Farm system, which also affect our phones. I have submitted the cancellation request for both of your autos and your renter's policy with the effective date of xx/xx/xxxx; I also cancelled your auto draft payment. We’re sorry to see you go but understand that with this economy every penny saved counts. We hope you’ll consider giving us the opportunity in the future to requote your insurance. Enjoy this rainy weather!" We appreciate your business over the past nearly three years. If you have any other questions or need further assistance, please don’t hesitate to reach out!"
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Jay Cox

September 12, 2025

5  out of  5
rating by Jay Cox
"Team has been easy to work with"
We responded:
"Thank you so much for your kind words, Jay! My team and I are always here! - Leslie"